Please read these Terms of Service (“Terms”, “Terms of Use”, “Terms of Service”) carefully before using the https://www.Dropinvesting.com/ website (together or individually the “Service”) owned and operated by LoneStar LS Group (“Company”, “we”, “our”, “us”).
Your access to and use of the Service and all electronic and digital products created by us or made available through the Service (together or individually the “Product”) is conditioned on your acceptance of and compliance with these Terms. These Terms apply to all visitors, users, and others who access and/or use the Service and Product.
Our Privacy Policy also governs your use of our Service and Product and explains how we collect, safeguard and disclose information that results from your use of our Service.
Your agreement with us includes these Terms and our Privacy Policy (“Agreements”). By accessing and/or using the Service and/or Product, you acknowledge that you have read and understood Agreements, and agree to be bound by them.If you disagree with or cannot comply with any part of the Agreements, then you may not access and/or use the Service and Product. In such cases, please email Support@Dropinvesting.com so we can contractually agree on a solution that allows you to access and/or use the Service and Products.
Our Programs:
Since we offer different services on our website. Terms and conditions for these programs are enlisted on this page separately. By purchasing or using any of the services through our website you agree to the relevant purchase agreement according to the services you have purchased.
SHOPIFY DFY PROGRAM PURCHASE AGREEMENT:
In this agreement, the “service provider” is referred to as ” Dropinvesting” and the purchaser of services at www.dropinvesting.com is referred to as the “client”
1. SERVICES
1.1 Description of Services: The Service Provider agrees to provide Shopify Store Design and marketing services as described in Exhibit A, attached hereto. The parties shall adhere to the project scope, specifications, and any other requirements outlined in Exhibit A.
1.2 Timeline: The project timeline, including milestones, deliverables, and completion date, is outlined in Exhibit B, attached hereto. Any changes to the timeline must be agreed upon in writing by both parties through email communication.
2. PAYMENT:
2.1 Compensation: In consideration for the services rendered, the Client agrees to pay the Service Provider as described in Exhibit C, attached hereto. The total project cost and payment schedule are detailed in Exhibit C.
2.2 Payment Terms: Payment shall be made in accordance with the terms specified in Exhibit C. Late payments may be subject to additional fees or interest, as specified in Exhibit C.
3. INTELLECTUAL PROPERTY
3.1 Ownership: The Client shall own all rights, title, and interest in the website and its content upon full and final payment. Until payment is received in full, the Service Provider retains ownership of all development materials and marketing data but not limited to development materials and marketing data. The Service Provider grants the Client a non-exclusive, worldwide license to use the website and its content upon full payment.
3.2 Third-Party Services: If third-party services or platforms are used, their ownership and services shall be specified in Exhibit D, attached hereto.
4. CLIENT RESPONSIBILITIES
4.1 Cooperation: The Client shall cooperate with the Service Provider, providing necessary materials, feedback, and approvals promptly. Delays caused by the Client may affect the project timeline, and any resulting costs shall be outlined in Exhibit A.
4.2 Content: The Client is responsible for providing all content, including text, images, and other media, unless otherwise specified in Exhibit A.
5. CONFIDENTIALITY
Both parties agree to maintain the confidentiality of any proprietary or sensitive information disclosed during this project. This includes project details, financial information, and any other confidential data.
6. WARRANTY
6.1 Functionality: The Service Provider warrants that the website will function as described in Exhibit A for 30 days following the project’s completion. In case of ongoing project management, the Warranty will be extended until the project is managed by the service provider. If any defects arise within this period, the Service Provider shall rectify them at no additional cost to the Client.
6.2 Third-Party Products/Services: The Service Provider does not provide warranties for any third-party products or services used in the project. Any warranty claims must be directed to the respective third-party providers.
7. LIABILITY
The total liability of the Service Provider for any claims, damages, or losses arising from this Agreement shall be limited to the total amount paid by the Client under this Agreement. The Service Provider shall not be liable for any consequential, indirect, or incidental damages.
8. TERMINATION
8.1 Termination for Convenience: Either party may terminate this Agreement with written notice. If the Client terminates the Agreement for convenience, the Client shall compensate the Service Provider for the work performed up to the termination date, as outlined in Exhibit E.
8.2 Termination for Cause: Either party may terminate this Agreement for cause if the other party breaches a material term of this Agreement and fails to remedy the breach within 10 days following written notice of the breach.
9. DISPUTE RESOLUTION
In the event of a dispute, the parties agree to resolve it through mediation or arbitration as specified in Exhibit F, attached hereto.
10. GOVERNING LAW
This Agreement shall be governed by and construed in accordance with the laws of the United States.
11. ENTIRE AGREEMENT
This Agreement constitutes the entire understanding between the parties and supersedes all prior agreements and understandings, whether written or oral.
IN WITNESS WHEREOF, the parties hereto have executed this Shopify Store Design & Marketing Project agreement as of the date of their purchase using www.www.dropinvesting.com
EXHIBITS:
Exhibit A: Description of Services:
1. Website Design and Development:
1.1 The Service Provider shall create and design a Shopify store for the Client in accordance with the specifications and requirements discussed and agreed upon by both parties.
1.2 The website design and development services include, but are not limited to:
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Customized theme selection and installation.
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Adding 15 products to the stores after market analysis
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Configuration of Shopify settings.
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Integration of necessary apps and plugins.
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Design of the homepage, product pages, and other necessary pages.
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Content creation and product listing.
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Implementation of payment processing, shipping, and tax settings.
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Testing and quality assurance to ensure proper functionality.
1.3 The final design and development will be presented to the Client for review and approval. The Client is entitled to one (1) round of revisions within 05 days following the presentation of the initial design.
2. Marketing Services:
2.1 Marketing services shall include strategies and actions to promote the Client’s Shopify store, increase traffic, and improve conversion rates. These services may encompass, but are not limited to:
3. Ongoing Order Fulfillment:
The ongoing order fulfillment service is free for 30 days from the date of completion of Milestone 3 as outlined in Exhibit B of this agreement. The client is responsible for making the monthly payments from the store’s profits for ongoing management service as outlined in Exhibit C failing to do so might result in termination or suspension of services as outlined in Exhibit E of this agreement.
4. Client Responsibilities:
4.1 The Client shall provide the Service Provider with all necessary access, content, and materials required for the design, development, and marketing of the Shopify store.
4.2 The Client is responsible for providing accurate and timely feedback during the design and development process or the store’s integration process with third-party services.
4.3 The Client shall ensure that all necessary business and product information is accurate and up to date.
5. Payment:
5.1 Payment for the services provided under this Agreement shall be as specified in Exhibit C: Payment Terms.
6. Ownership:
6.1 The Client shall own all rights, title, and interest in the completed Shopify store, its content, and marketing materials upon full payment.
6.2 Until full payment is received, the Service Provider retains ownership of all development and marketing materials.
Exhibit B: Project Timeline:
The above-mentioned project timeline is as follows:
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Milestone 1: Initial Product Selection and complete store design – To be completed within 10 business days from the execution of this Agreement.
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Milestone 2: Integrating store with Sales/ Marketing Channel – To be completed within 02 – 03 business days from the completion of Milestone 1 provided the client schedules a call with the Service provider Technical support department instantly. Both parties agree that unavoidable delays can occur because 3rd party services will be used for example Meta Business Suite but not limited to Meta Business Suite.
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Milestone 3: Running Ad campaigns on Facebook – To be completed within 05 business days from the completion of Milestone 2.
Exhibit C: Payment Terms
The Client agrees to make payments to the Service Provider as follows:
Total Service Payment: according to the checkout amount.
Ongoing Monthly Payment: The client is obliged to pay 20% from the net profit their Shopify store will be making every month. This payment shall be made within 3 days when service providers send a monthly invoice to the client’s registered email.
Payment Method:
Payment shall be made via ACH or wire transfer, to the following account:
Account Name: Lonestar LS Group LLC
Account Number: 000000994518279
Routing Number: 111000614
Chase Bank: 10810 Potranco Rd, San Antonio, Texas 78251
Alternatively, client can also make their Upfront payment directly on the service provider’s website at www.www.dropinvesting.com using their credit/debit card. Monthly payments can only be made using ACH or wire transfer in the bank account mentioned above.
Late Payments: In the event of late payment, the Client agrees to pay a late fee of 2.5% per late fee on the outstanding balance, beginning from the date payment was originally due. Additionally, the Client acknowledges that late payments may result in project delays, and any such delays are outlined in Exhibit A.
Exhibit D: Third-Party Materials:
The above-mentioned project may incorporate third-party materials, which include but are not limited to the following:
Third-Party Software: The website may utilize third-party software, plugins, or applications. The licensing terms for these components are subject to the agreements and licenses provided by the respective third-party providers. The Client agrees to comply with and be bound by the terms of these licenses.
Third-Party Content: The website may include third-party content, such as stock images or other media. The licensing terms for these materials will be specified in Exhibit D or provided by the Service Provider.
Third-Party Services: If the project involves third-party services, such as hosting or domain registration, or marketing platforms but not limited to hosting or domain registration or marketing platforms the Client shall be responsible for the associated costs and compliance with the terms and conditions of those services.
Custom Development/Integration: If custom development includes integration with third-party services, the Service Provider will ensure that such integration is done in accordance with the third-party service provider’s requirements.
The service provider ensures the usage of the best third-party materials, products, or services but doesn’t provide any guarantees associated with the usage of third-party products, materials, or services.
Exhibit E: Termination Terms:
This Exhibit outlines the terms and conditions regarding the termination of the above-mentioned project.
Termination for Convenience:
1.1 Either the Client or the Service Provider may terminate this Agreement for convenience by providing written notice to the other party. The termination shall take effect 15 days from the date of the notice.
1.2 If the Client terminates this Agreement for convenience:
1.2.1 The Client shall compensate the Service Provider for the work performed up to the termination date, as outlined in Exhibit C.
1.2.2 Any costs or fees incurred by the Service Provider due to the termination shall be the responsibility of the Client.
1.3 If the Service Provider terminates this Agreement for convenience, any unused funds already paid by the Client shall be refunded promptly.
Termination for Cause:
2.1 Either party may terminate this Agreement for cause if the other party breaches a material term of this Agreement and fails to remedy the breach within 05 days following written notice of the breach.
2.2 If the Service Provider terminates this Agreement for cause:
2.2.1 The Service Provider shall promptly refund any unused funds already paid by the Client.
2.2.2 The Service Provider shall not be liable for any damages or losses resulting from the termination.
2.3 If the Client terminates this Agreement for cause:
2.3.1 The Client shall compensate the Service Provider for the work performed up to the termination date, as outlined in Exhibit C.
2.3.2 The Client may pursue remedies available by law or under the Agreement for any damages incurred due to the Service Provider’s breach.
Termination in the Event of Force Majeure:
3.1 In the event of force majeure, which includes but is not limited to acts of God, natural disasters, war, strikes, or other events beyond the control of either party, the parties shall be excused from their obligations under this Agreement, and the Agreement may be terminated without liability.
Consequences of Termination:
4.1 Upon termination, both parties shall return any confidential information and materials belonging to the other party.
4.2 The termination of this Agreement shall not affect any rights, obligations, or liabilities that have accrued before termination or that, by their nature, should survive termination.
Exhibit F: Dispute Resolution
This Exhibit outlines the procedures for resolving disputes that may arise during the execution of this above-mentioned agreement.
1. Mediation:
1.1 If any dispute arises between the Client and the Service Provider under this Agreement, either party may provide written notice to the other party describing the nature of the dispute.
1.2 Upon receipt of such notice, the parties shall make reasonable efforts to resolve the dispute amicably through mediation. The mediation shall be conducted by a mutually agreed-upon mediator.
1.3 The mediation shall take place within 10 days from the date of the notice of dispute. Both parties shall cooperate in good faith with the mediator to seek a resolution.
1.4 The costs of the mediation, including mediator fees, shall be shared equally by the parties unless otherwise agreed in writing.
2. Arbitration:
2.1 The arbitration shall take place in an online meeting. The arbitrator’s decision shall be final and binding on both parties.
2.2 Each party shall bear its costs associated with the arbitration. The costs of the arbitration, including arbitrator fees and administrative fees, shall be shared equally by the parties unless otherwise determined by the arbitrator.
3. Governing Law:
3.1 This dispute resolution process shall be governed by and conducted in accordance with the laws of the United States.
4. Injunctive Relief:
4.1 Either party may seek injunctive or other equitable relief in a court of competent jurisdiction to prevent any breach or threatened breach of this Agreement, without the need to go through the mediation and arbitration process described herein.
5. Confidentiality:
5.1 All communications made during the mediation and arbitration process shall be confidential and may not be disclosed to any third party, except as required by law or to enforce or challenge the arbitration award.
6. Costs:
6.1 Each party shall be responsible for its own attorney’s fees and other costs associated with the dispute resolution process.
Exhibit G: Refunds:
1. General Refund Policy:
1.1 Eligibility for Refund: Clients may be eligible for a refund in accordance with this policy if the services provided do not meet the agreed-upon specifications outlined in the above-mentioned project.
1.2 Refund Process: To request a refund, clients must contact our customer support team at Support@dropinvesting.com within 30 days from the execution date of this agreement. Requests made after this period may not be considered.
1.3 Refund Determination: The Service Provider will assess refund requests on a case-by-case basis. We reserve the right to accept or decline a refund request based on the merits of the case.
1.4 Partial Refunds: In certain cases, where only a portion of the services has not been delivered as expected, a partial refund may be issued.
2. Non-Eligibility for Refund:
2.1 Change of Mind: Refunds will not be issued for a change of mind or circumstances unrelated to the quality of the services provided. We encourage clients to thoroughly review and discuss their requirements before entering into the above-mentioned project.
2.2 Third-Party Services: Costs related to third-party services, including but not limited to domain registration, hosting, or licensing fees, are non-refundable, and the Service Provider is not responsible for any refunds from third-party providers.
2.3 Force Majeure: The Service Provider is not liable for refunds in cases of force majeure, which includes acts of God, natural disasters, war, strikes, or other events beyond our control that prevent the completion of the project.
3. Refund Disbursement:
3.1 Method of Refund: Refunds, if approved, will be processed using the same method used for the initial payment. If this is not feasible, alternative refund methods may be considered.
3.2 Refund Timeline: Refunds will be processed within 15 business days from the date the refund request is approved.
4. Dispute Resolution:
4.1 Mediation and Arbitration: If a client is dissatisfied with the Service Provider’s decision regarding a refund request, the dispute resolution process outlined in Exhibit F of the Website Development Agreement shall apply.
Exhibit H: Chargeback and Fraud Policy
1. Chargebacks:
1.1 Unauthorized Chargebacks: The Service Provider takes chargebacks seriously and will investigate any claim made by a Client. If the Client initiates a chargeback without attempting to resolve the issue through our customer support, the Service Provider reserves the right to challenge the chargeback and provide evidence of services rendered.
1.2 Unjustified Chargebacks: Clients are prohibited from initiating chargebacks for services that have been provided as agreed upon in the above-mentioned project agreement. In the event of an unjustified chargeback, the Client shall be responsible for covering all associated costs, including chargeback fees, legal fees, and any other costs incurred by the Service Provider.
1.3 Legal Action: In cases of unjustified chargebacks or fraudulent claims, the Service Provider may pursue legal action to recover the full amount of the chargeback, as well as any additional damages or costs.
2. Fraudulent Activity:
2.1 Identity Verification: The Service Provider reserves the right to verify the identity of the Client and to request additional documentation as necessary to prevent fraudulent activity. Failure to comply with these requests may result in the termination of services.
2.2 Fraudulent Orders: The Service Provider will investigate any potential fraudulent activity related to orders or payments. If fraudulent activity is suspected, the Service Provider may suspend services, initiate a refund, or take other appropriate actions.
2.3 Legal Action: In cases of fraud, the Service Provider may pursue legal action to recover losses and damages, and report the fraudulent activity to the relevant authorities.
3. Agreement to Terms:
By entering into the above-mentioned Agreement with the Service Provider, the Client acknowledges and agrees to the terms and conditions outlined in this Chargeback and Fraud Policy.
Ebay DFY PROGRAM PURCHASE AGREEMENT
In this agreement, the “service provider” is referred to as ” Dropinvesting” and the purchaser of services at www.dropinvesting.com is referred to as the “client”
1. SERVICES
1.1 Description of Services: The Service Provider agrees to provide eBay DFY Program services as described in Exhibit A, attached hereto. The parties shall adhere to the project scope, specifications, and any other requirements outlined in Exhibit A.
1.2 Timeline: The project timeline, including milestones, deliverables, and completion date, is outlined in Exhibit B, attached hereto. Any changes to the timeline must be agreed upon in writing by both parties through email communication.
2.PAYMENT:
2.1 Compensation: In consideration for the services rendered, the Client agrees to pay the Service Provider as described in Exhibit C, attached hereto. The total project cost and payment schedule are detailed in Exhibit C.
2.2 Payment Terms: Payment shall be made in accordance with the terms specified in Exhibit C. Late payments may be subject to additional fees or interest, as specified in Exhibit C.
3.NTELLECTUAL PROPERTY
3.1 Ownership: The Client shall own all rights, title, and interest in the store and its content upon full and final payment. Until payment is received in full, the Service Provider retains ownership of all development materials and marketing data but not limited to development materials and marketing data. The Service Provider grants the Client a non-exclusive, worldwide license to use the website and its content upon full payment.
3.2 Third-Party Services: If third-party services or platforms are used, their ownership and services shall be specified in Exhibit D, attached hereto.
4.CLIENT RESPONSIBILITIES
4.1 Cooperation: The Client shall cooperate with the Service Provider, providing necessary materials, feedback, and approvals promptly. Delays caused by the Client may affect the project timeline, and any resulting costs shall be outlined in Exhibit A.
4.2 Content: The Client is responsible for providing all content, including text, images, and other media, unless otherwise specified in Exhibit A.
5.CONFIDENTIALITY
Both parties agree to maintain the confidentiality of any proprietary or sensitive information disclosed during this project. This includes project details, financial information, and any other confidential data.
6.WARRANTY
6.1 Functionality: The Service Provider warrants that the store will function as described in Exhibit A for 30 days following the project’s completion. In case of ongoing project management, the Warranty will be extended until the project is managed by the service provider. If any defects arise within this period, the Service Provider shall rectify them at no additional cost to the Client.
6.2 Third-Party Products/Services: The Service Provider does not provide warranties for any third-party products or services used in the project. Any warranty claims must be directed to the respective third-party providers.
7.LIABILITY
The total liability of the Service Provider for any claims, damages, or losses arising from this Agreement shall be limited to the total amount paid by the Client under this Agreement. The Service Provider shall not be liable for any consequential, indirect, or incidental damages.
8.TERMINATION
8.1 Termination for Convenience: Either party may terminate this Agreement with written notice. If the Client terminates the Agreement for convenience, the Client shall compensate the Service Provider for the work performed up to the termination date, as outlined in Exhibit E.
8.2 Termination for Cause: Either party may terminate this Agreement for cause if the other party breaches a material term of this Agreement and fails to remedy the breach within 10 days following written notice of the breach.
9.DISPUTE RESOLUTION
In the event of a dispute, the parties agree to resolve it through mediation or arbitration as specified in Exhibit F, attached hereto.
10.GOVERNING LAW
This Agreement shall be governed by and construed in accordance with the laws of the United States.
11. ENTIRE AGREEMENT
This Agreement constitutes the entire understanding between the parties and supersedes all prior agreements and understandings, whether written or oral.
EXHIBITS:
Exhibit A: Description of Services:
1. Ebay Store Design and Development:
1.1 The Service Provider shall create and design an eBay store for the Client in accordance with the specifications and requirements discussed and agreed upon by both parties.
The eBay store design and development services include, but are not limited to:
1. eBay Store Creation
2. Product Hunting
3. Product Listing
4. Virtual Inventory Management
5. Handling of your store orders and customer Inquiries.
6.Handling Feedback and Growth
7. Complete store management
8.Profit/loss statements every month
1.3 The final design and development will be presented to the Client for review and approval. The Client is entitled to one (1) round of revisions within 05 days following the presentation of the initial design.
- Ongoing Order Fulfillment:
The ongoing order fulfillment service is free for 30 days from the date of completion of Milestone 3 as outlined in Exhibit B of this agreement. The client is responsible for making the monthly payments from the store’s profits for ongoing management service as outlined in Exhibit C failing to do so might result in termination or suspension of services as outlined in Exhibit E of this agreement.
- Client Responsibilities:
3.1 The Client shall provide the Service Provider with all necessary access, content, and materials required for the design, development, and marketing of the Shopify store.
3.2 The Client is responsible for providing accurate and timely feedback during the design and development process or the store’s integration process with third-party services.
3.3 The Client shall ensure that all necessary business and product information is accurate and up to date.
- Payment:
5.1 Payment for the services provided under this Agreement shall be as specified in Exhibit C: Payment Terms.
- Ownership:
5.1 The Client shall own all rights, title, and interest in the completed Shopify store, its content, and marketing materials upon full payment.
5.2 Until full payment is received, the Service Provider retains ownership of all development and marketing materials.
Exhibit B: Project Timeline:
The above-mentioned project timeline is as follows:
- Milestone 1: The client’s eBay store will be created within 12 days of your order placement along with setting up the automation process backed by the Service provider’s technical and support team. The service provider will deliver your services within 12 days of your order placement. The service provider will reach out to the client via registered email or phone call to schedule a call with us to finish up the store creation process and hand over the store ownership rights to the client. If the client fails schedule a call with the service provider. In that case, unnecessary delays can occur and the client is liable or accountable for it.
Exhibit C: Payment Terms
The Client agrees to make payments to the Service Provider as follows:
Total Service Payment: according to the checkout amount.
Final Payment: The final payment, covering any remaining balance, shall be made upon the completion of the project.
Ongoing Monthly Payment: The client is obliged to pay 20% from the net profit their Shopify store will be making every month. This payment shall be made within 3 days when service providers send a monthly invoice to the client’s registered email.
Payment Method:
Payment shall be made via ACH or wire transfer, to the following account:
Account Name: Lonestar LS Group LLC
Account Number: 000000994518279
Routing Number: 111000614
Chase Bank: 10810 Potranco Rd, San Antonio, Texas 78251
Alternatively, client can also make their Upfront payment directly on the service provider’s website at www.www.dropinvesting.com using their credit/debit card. Monthly payments can only be made using ACH or wire transfer in the bank account mentioned above.
Late Payments: In the event of late payment, the Client agrees to pay a late fee of 2.5% per late fee on the outstanding balance, beginning from the date payment was originally due. Additionally, the Client acknowledges that late payments may result in project delays, and any such delays are outlined in Exhibit A.
Exhibit D: Third-Party Materials:
The above-mentioned project may incorporate third-party materials, which include but are not limited to the following:
Third-Party Software: The store may utilize third-party software, plugins, or applications. The licensing terms for these components are subject to the agreements and licenses provided by the respective third-party providers. The Client agrees to comply with and be bound by the terms of these licenses.
Third-Party Content: The store may include third-party content, such as stock images or other media. The licensing terms for these materials will be specified in Exhibit D or provided by the Service Provider.
Third-Party Services: If the project involves third-party services, such as hosting or domain registration, or marketing platforms but not limited to hosting or domain registration or marketing platforms the Client shall be responsible for the associated costs and compliance with the terms and conditions of those services.
Custom Development/Integration: If custom development includes integration with third-party services, the Service Provider will ensure that such integration is done in accordance with the third-party service provider’s requirements.
The service provider ensures the usage of the best third-party materials, products, or services but doesn’t provide any guarantees associated with the usage of third-party products, materials, or services.
eBay Store Suspension:
Considering eBay is a third party and has no association with the service provider. In case eBay suspends or permanently bans the store for the client, the service provider holds no responsibility but is not limited to suspension or permanent ban.
Exhibit E: Termination Terms:
This Exhibit outlines the terms and conditions regarding the termination of the above-mentioned project.
Termination for Convenience:
1.1 Either the Client or the Service Provider may terminate this Agreement for convenience by providing written notice to the other party. The termination shall take effect 15 days from the date of the notice.
1.2 If the Client terminates this Agreement for convenience:
1.2.1 The Client shall compensate the Service Provider for the work performed up to the termination date, as outlined in Exhibit C.
1.2.2 Any costs or fees incurred by the Service Provider due to the termination shall be the responsibility of the Client.
1.3 If the Service Provider terminates this Agreement for convenience, any unused funds already paid by the Client shall be refunded promptly.
Termination for Cause:
2.1 Either party may terminate this Agreement for cause if the other party breaches a material term of this Agreement and fails to remedy the breach within 05 days following written notice of the breach.
2.2 If the Service Provider terminates this Agreement for cause:
2.2.1 The Service Provider shall promptly refund any unused funds already paid by the Client.
2.2.2 The Service Provider shall not be liable for any damages or losses resulting from the termination.
2.3 If the Client terminates this Agreement for cause:
2.3.1 The Client shall compensate the Service Provider for the work performed up to the termination date, as outlined in Exhibit C.
2.3.2 The Client may pursue remedies available by law or under the Agreement for any damages incurred due to the Service Provider’s breach.
Termination in the Event of Force Majeure:
3.1 In the event of force majeure, which includes but is not limited to acts of God, natural disasters, war, strikes, or other events beyond the control of either party, the parties shall be excused from their obligations under this Agreement, and the Agreement may be terminated without liability.
Consequences of Termination:
4.1 Upon termination, both parties shall return any confidential information and materials belonging to the other party.
4.2 The termination of this Agreement shall not affect any rights, obligations, or liabilities that have accrued before termination or that, by their nature, should survive termination.
Exhibit F: Dispute Resolution
This Exhibit outlines the procedures for resolving disputes that may arise during the execution of this above-mentioned agreement.
1. Mediation:
1.1 If any dispute arises between the Client and the Service Provider under this Agreement, either party may provide written notice to the other party describing the nature of the dispute.
1.2 Upon receipt of such notice, the parties shall make reasonable efforts to resolve the dispute amicably through mediation. The mediation shall be conducted by a mutually agreed-upon mediator.
1.3 The mediation shall take place within 10 days from the date of the notice of dispute. Both parties shall cooperate in good faith with the mediator to seek a resolution.
1.4 The costs of the mediation, including mediator fees, shall be shared equally by the parties unless otherwise agreed in writing.
- Arbitration:
2.1 The arbitration shall take place in an online meeting. The arbitrator’s decision shall be final and binding on both parties.
2.2 Each party shall bear its costs associated with the arbitration. The costs of the arbitration, including arbitrator fees and administrative fees, shall be shared equally by the parties unless otherwise determined by the arbitrator.
- Governing Law:
3.1 This dispute resolution process shall be governed by and conducted in accordance with the laws of the United States.
4. Injunctive Relief:
4.1 Either party may seek injunctive or other equitable relief in a court of competent jurisdiction to prevent any breach or threatened breach of this Agreement, without the need to go through the mediation and arbitration process described herein.
- Confidentiality:
5.1 All communications made during the mediation and arbitration process shall be confidential and may not be disclosed to any third party, except as required by law or to enforce or challenge the arbitration award.
- Costs:
6.1 Each party shall be responsible for its own attorney’s fees and other costs associated with the dispute resolution process.
Exhibit G: Refunds:
General Refund Policy:
1.1 Eligibility for Refund: Clients may be eligible for a refund in accordance with this policy if the services provided do not meet the agreed-upon specifications outlined in the above-mentioned project.
1.2 Refund Process: To request a refund, clients must contact our customer support team at Support@dropinvesting.com within 30 days from the execution date of this agreement. Requests made after this period may not be considered.
1.3 Refund Determination: The Service Provider will assess refund requests on a case-by-case basis. We reserve the right to accept or decline a refund request based on the merits of the case.
1.4 Partial Refunds: In certain cases, where only a portion of the services has not been delivered as expected, a partial refund may be issued.
- Non-Eligibility for Refund:
2.1 Change of Mind: Refunds will not be issued for a change of mind or circumstances unrelated to the quality of the services provided. We encourage clients to thoroughly review and discuss their requirements before entering into the above-mentioned project.
2.2 Third-Party Services: Costs related to third-party services, including but not limited to domain registration, hosting, or licensing fees, are non-refundable, and the Service Provider is not responsible for any refunds from third-party providers.
2.3 Force Majeure: The Service Provider is not liable for refunds in cases of force majeure, which includes acts of God, natural disasters, war, strikes, or other events beyond our control that prevent the completion of the project.
- Refund Disbursement:
3.1 Method of Refund: Refunds, if approved, will be processed using the same method used for the initial payment. If this is not feasible, alternative refund methods may be considered.
3.2 Refund Timeline: Refunds will be processed within 15 business days from the date the refund request is approved.
- Dispute Resolution:
4.1 Mediation and Arbitration: If a client is dissatisfied with the Service Provider’s decision regarding a refund request, the dispute resolution process outlined in Exhibit F of the Website Development Agreement shall apply.
Exhibit H: Chargeback and Fraud Policy
- Chargebacks:
1.1 Unauthorized Chargebacks: The Service Provider takes chargebacks seriously and will investigate any claim made by a Client. If the Client initiates a chargeback without attempting to resolve the issue through our customer support, the Service Provider reserves the right to challenge the chargeback and provide evidence of services rendered.
1.2 Unjustified Chargebacks: Clients are prohibited from initiating chargebacks for services that have been provided as agreed upon in the above-mentioned project agreement. In the event of an unjustified chargeback, the Client shall be responsible for covering all associated costs, including chargeback fees, legal fees, and any other costs incurred by the Service Provider.
1.3 Legal Action: In cases of unjustified chargebacks or fraudulent claims, the Service Provider may pursue legal action to recover the full amount of the chargeback, as well as any additional damages or costs.
- Fraudulent Activity:
2.1 Identity Verification: The Service Provider reserves the right to verify the identity of the Client and to request additional documentation as necessary to prevent fraudulent activity. Failure to comply with these requests may result in the termination of services.
2.2 Fraudulent Orders: The Service Provider will investigate any potential fraudulent activity related to orders or payments. If fraudulent activity is suspected, the Service Provider may suspend services, initiate a refund, or take other appropriate actions.
2.3 Legal Action: In cases of fraud, the Service Provider may pursue legal action to recover losses and damages, and report the fraudulent activity to the relevant authorities.
3.Agreement to Terms:
By entering into the above-mentioned Agreement with the Service Provider, the Client acknowledges and agrees to the terms and conditions outlined in this Chargeback and Fraud Policy.
